Vive Bien/Live Well is a free mobile application ("App") developed with New Mexico seniors in mind to help stay healthy, independent, and strong.

Seniors can do "Health Checks" in 6 key areas that shape seniors' health (Memory, Mobility, Nutrition, Mood, Vision, and Hearing).

The App includes a simple set of questions, and provides prevention tips and next steps in a summary called "Care Plan".

Health Checks are recommended every 6 months because this is not a one-time check; it is a companion tool for healthy aging.

New Mexico is the first state in the U.S. to bring a program like this to its communities, making it easier for older adults to get the support they need to age well.

New Mexico has a large aging population, with seniors experiencing high poverty level in a large rural that limits access to care.

Sometimes it’s hard to get the help we need- maybe because we live far away from a doctor, don’t have a ride, or are busy at home. That’s why the Vive Bien Live Well program is here.

We want to help seniors in New Mexico stay healthy and live independently.

Vive Bien/Live Well seeks to empower New Mexico's seniors through person-centered care, enhancing health, independence, and quality of life by improving services, resources, and community support for healthy aging. 

Vive Bien/Live Well helps seniors health in 4 easy steps.

First, you answer a simple set of questions to check how you're doing in areas like memory, movement, eating, and more.

Second, based on your results, the App shares the next steps, including prevention tips, recommendations, and local resources.

Third, you get a care plan tailored to you, with a summary of your health checks and resources. You can share it with your health care team or family.

Finally, you can follow up and recheck in 6 months or sooner if you'd like.

Vive Bien/Live Well is funded by the New Mexico Health Care Authority and organized by the University of New Mexico (UNM) with contributions from managed care companies, healthcare professionals, community partners, state entities, and a Community Advisory Council that includes seniors themselves.

The Vive Bien/Live Well helps older adults check their health with a mobile application developed and designed for seniors with the support of clinicians and local organizations.

It's based on science and focuses on what matters most for tracking and improving seniors' health as they age.

It helps seniors find problems early, so they can get the right care at the right time. In this way, seniors and their doctors can work together to stay healthy.

All seniors 65+ who live in New Mexico can be part of this program.

The Vive Bien/Live Well App is free, bilingual (English, Spanish), and even works offline.

The Vive Bien/Live Well App is completely free.

Vive Bien/Live Well materials, including the App, are adapted in English and Spanish to be linguistically and culturally relevant to New Mexico’s diverse population.

No, the app doesn’t give referrals, but it can help you with a personalized care plan that you can share with your doctor so they can make faster decisions about referrals.

No. The Vive Bien/Live Well App is not a tool for diagnosing illnesses, and it does not replace your doctor.

It is a companion tool to improve seniors' health and find potential problems early.

The Vive Bien/Live Well App is a free tool available for download on both the Apple App Store and the Google Play Store.

The app is safe, private, and made for seniors like you in New Mexico.

Check the video tutorials to get a step-by-step guide for installation and use.

The Vive Bien/Live Well App is currently best supported for mobile devices (smart phones) only, not tablets.

The app is built for Apple iPhones running iOS version 14 or higher, as well as Android phones running version 7 or higher.

Vive Bien/Live Well checks six important areas that shape seniors health: Seeing clearly, Hearing well, Moving around, Thinking and Memory, Emotional health, Healthy Eating.

When something changes in these areas, it helps catch it early, so you can get care right away.

It is ideal for seniors to be prepared before beginning health checks.

You would need up to 30 uninterrupted minutes per section to complete the steps in the app. Before starting, the app provides an overview of what is needed for the assessments.

If assistance is required, it is recommended that a caregiver or support person be present during the process to ensure it goes smoothly. It’s best to start when you feel well and have time to complete it without interruption. Don’t do it when you feel sick.

The App provides next-step guidance and local resources, including preventive strategies, information when check-ups are needed again, or a recommendation to seek clinical evaluation.

These are summarized in a personalized care plan that seniors can download and share with their healthcare provider to support informed decision-making and early intervention.

The Vive Bien/Live Well App includes information about local resources in New Mexico, like help from different organizations, including nonprofit groups.

Downloading and updating the app requires a basic internet connection or Wi-Fi. However, many assessments and features can be used offline once you are registered in the App.

Seniors need for Sign Up:

1. An email address (will be your user)

2. Create a password (8 characters, with a capital letter, one number and a symbol)

3. A smart phone

Then, you will complete your Profile with your information including: full name, birthday, gender, language (English or Spanish), ZIP code, and your Medicare or NM Medicaid numbers. This helps protect your account and keep it unique.

Here are some registration tips:

• There are some required pieces of information (mark with this symbol *), like first and last name, for example. To successfully register, you must fill out all the required information which will be highlighted in red text if you do not fill this out.

• Have your NM Medicaid and/or Medicare Number ready at the time of registration.

• You can find your 9-digit NM Medicaid number on your benefits ID card or by logging into your NM Medicaid account on the NM Medicaid portal. You can also call the NM Medicaid Customer Service line at 1-800-283-4465 to speak with a NM Medicaid representative to obtain your NM Medicaid number.

• Your Medicare number, or Medicare Beneficiary ID, can be found on your Medicare card. You can also find this number by logging into your Medicare account online , checking your official Medicare-related documents, or by calling 1-800-MEDICARE (1-800-633-4227)

This information is collected to make a unique account just for you. You’ll get a username and password to keep your information safe.

Your personal information, like your name and phone number, will be kept safe, as the law requires.

Health information reviewed to see if the program helps seniors will not be connected to your personal information.

All your Vive Bien/Live Well information will be safely stored in a secure cloud storage system, which follows strict privacy and security laws to ensure safety of your data.

That’s okay. You can still get regular care from your doctor.

Using the app is your choice and won’t affect your medical care.

Simply send an email with your name and username and we will process your account deletion within 48-72 working hours.

The app uses multifactor authentication to ensure it is really you accessing the app. We built it with extra security in mind so that your data is protected.

This include: your email, password and validation code or biometrics (Face D or Fingerprints).

The validation code is one-single use and expires in 5 minutes which can be used for authentication.

Simply select “Forgot Password” button and follow steps to set up a new password.

If you need help, the support team is here for you.

You can use the Contact Us option in the App or website.

Information and training materials about Vive Bien/Live Well in New Mexico are easy to find and are available on our website on the Providers section.

No. Your healthcare provider can’t see the information in your app unless you decide to share it with them. If you want, the app can make a simple report. You can show this report to your healthcare provider.

Yes that is OK!

Each assessment or survey can be partially completed for up to 2 weeks but after that the assessment will reset and you will lose any progress you had made.

Because the vision and hearing assessment may require an in-person visit with a healthcare professional, these two assessments will reset after 3 months.