Healthy Aging

Getting Started

1. Have access to your email account to get your verification code from no-reply@vivebienlivewell.org (check Spam if you don't get it after 1 minute).

2. Create and save your password.

3. Ensure Internet access to Sign Up for the first time.

4. Your verification code is one-time use and is valid for 5 minutes.

Do not click the Sign Up button more than once, as this will send multiple codes and invalidate them.

Do not click the back button when waiting for your code, either.

Previous codes will be invalid if you request a new code.



Check our Sign Up tutorial video below:

How to Sign Up?

Tips

How to Get the App

  1. You need the Internet to get the App installed.

2. Click the link below to download the App.

3. Look for our App logo on your phone after installation, and open it.

How to Create your Profile?

Tips

  1. Learn how to use the calendar in the App to set up your Date of Birth (DOB)

2. Have your insurance information (only Medicare or Medicaid).

This helps us evaluate how your health is doing

How to Create your Profile with an iPhone

How to Start Health Checks?

Health checks include a simple set of questions or tests



Tips

  1. Have someone with you to help with the Vision and Hearing tests

2. Your progress is saved automatically in the App for up to 2 weeks (Vision and Hearing are saved for up to 3 months)

3. You can find results with recommendations and local resources in "Care Plan"

4. Rechecks are recommended every 6 months

My Care Plan and Health Check Summaries.

  • Your recommendations will be summarized in your "My Care Plan".

  • You can share your Care Plan with your healthcare team by downloading your report in PDF format.

  • Your Health Goal is related to your health findings. Think about what do you want to accomplish in the next year based on your current health.

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Healthy Eating

MNA Self

We use short questionnaires to identify if you are at high risk of poor nutrition.

This survey is called the MNA (Mini Nutritional Assessment), which was developed more than 20 years ago by leading nutrition researchers in collaboration with Nestle.

Moving Around

Chair rise test

This test allows to check your balance and mobility. Watch the chair test video below.

Vision

WHO Eye App

Visual Chart

Use the WHO Eyes App (a separate mobile phone application) to assess near and long-distance vision.

The vision chart is an easy test done at most clinics.

Hearing

WHO Hear App

Whisper Test

Screening Audiometry

Diagnostic Audiometry

The preferred option to test your hearing in the app is with the help of the WHO HEAR App.

You will need to download the WHO HEAR app onto your phone and wear headphones to complete the testing.

You can also do an audiometry at your preferred clinic.

Moving Around

Chair Rise Test

How to Use Biometrics and Settings

Face ID and fingerprints are biometrics for an easy Sign-In

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How to Reset your Password

You can save your password or reset your current one.

Click on forgot password and enter your email account.

Wait for your verification code and enter it.

Then you will be prompted to create your new password.

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Troubleshooting

Get In Touch

Do you have questions, need support, do you have any technical issues to report?

Contact Us!